Comments on: Enrage, Oops I mean Engrade Customer Support

By: mrsdurff

mrsdurff — Mon, 19 Jan 2009 05:04:31 +0000

I could never get on Engrade so I went back to Thinkwave. Yes, I paid for the Thinkwave disk 5 years ago, but it works and Engrade doesn’t.

By: cprout

cprout — Tue, 23 Dec 2008 19:48:56 +0000

Thanks for visiting the site and commenting. I really like Thinkwave Educator. Check it out at http://www.thinkwave.com/
Thank you,
Chris

By: Donna

Donna — Tue, 23 Dec 2008 19:43:08 +0000

I was really excited about Engrade, as it seemed to be a GREAT TOOL! However, I’m having the same issues as you guys and being that this is only my 2nd week in it…I can happily readjust to another site. Please inform me of something helpful that’s free! Otherwise, it’s back to spreadsheet in Excel for me. Thanks!

By: cprout

cprout — Fri, 19 Dec 2008 00:01:50 +0000

Fortunately for my school and teachers Engrade’s days are numbered. We will be switching over to CENTRE SIS for all of our school information systems. It will be a lot of work as I maintain my Thinkwave Gradebook and Engrade site, but will be worth it. Thanks for visiting the site and commenting!
Chris

By: Wendy

Wendy — Thu, 18 Dec 2008 15:20:03 +0000

I think Engrade is a big pain. I’ve had the same experience…plus no contact phone numbers or email apart from a link on their website that doesn’t always work. I’m a parent and I find it unreliable. The past two days I get a “catch all” message when I try to log in to my account. It says something like “Oops! Your account has been idle for..” blah blah. The thing is–EVERY person in our school that has tried to log in gets the same message. It’s an alternative to saying “YES, our crappy website is down AGAIN and we can’t support all the users. Oh, and GEE. It’s the end of the semester. Hope that’s not an inconvenience to all of you.”